Shipping & Delivery
(Our Shipping is alway FREE and Tracked. No minimum order required)
Drumsticks USA work with manufacturers from all across the world to source the coolest products at the prices that suit you.
This results in all our orders being shipped to you from various locations across the world depending on your location.
We also ensure that we can track our orders for your extra peace of mind. And, of course in the unlikely event that you do not receive your order we offer a 100% refund policy.
Orders typically take around 10 to 14 days to arrive at your home, sometimes sooner!
Most of the time our product will arrive a lot quicker than quoted. However sometimes delivery times are out of our control due to many factors.
As we ship worldwide you can shop with us wherever you are located.
Did we mention, our Shipping is ALWAYS FREE and tracked.
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses to the USA and Worldwide.
Please allow up 1 to 2 days to process your order. For your added convenience we process your orders even over the weekends.
SHIPPING TO OVER 185 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those rare countries we will contact you.
CUSTOMS & DUTIES
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country. The limits for duty-free packages are established by your local customs authorities. Please CHECK YOUR LOCAL CUSTOMS website for more information.
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If your tracking information states that your package was delivered and you have not received it, you must ADDRESS THIS WITH YOUR LOCAL POST OFFICE. Ear Candle Health does not hold any responsibility for packages that state that they have been delivered.
If you have any other questions, please contact us and we will do our best to help you out.
Page Created: 3rd January, 2018
Page Last Updated: 17th December, 2019